Capture the authorised typed conversation
Secure typed chat, approved files and documents come together in one clear workspace.
Conversation intelligence for counselling professionals, consultants and support workers
Understand more.
Miss less.
Help better.
ChatOptiq helps authorised people turn complex conversations into clear, source-linked information—without replacing the human relationship.
- ✓ Source-linked
- ✓ Human-reviewed
- ✓ Consent-aware
Conversation intelligence designed around the relationship—not around the AI.
No diagnosisNo hidden processingNo autonomous consequential advice
Built for the way people support people
Be present in the conversation.
Let the detail stay connected.
ChatOptiq reduces the cognitive load of listening, remembering, organising and documenting—before, during and after complex conversations.
Organise with context
Approved categories structure people, timelines, concerns, needs, goals and actions.
See the full picture
LiveMap connects the details while keeping uncertainty, corrections and conflicts visible.
Support careful decisions
Optiq Assistant suggests questions and approved resources for an authorised user to review.
Keep people in control
AI suggestions stay unconfirmed until a permitted person reviews, corrects or accepts them.
The professional and support-worker workspace
One conversation.
Three connected views.
Conversation, LiveMap and Optiq Assistant work side by side. Every suggested item keeps a clear route back to the exact supporting conversation.
Conversation
10:18 amSarah Johnson
Type a message…
LiveMap
24 sourcesOrganised view
Housing instability
Sarah Johnson
5 key events
Proactive in seeking help
Accessing support services · Motivated to find work
Preferred location for housing?
Are the children currently attending school?
Actions & commitments3 drafted · confirmation required
Interactive product preview using synthetic demonstration information.
Graduated access. Shared purpose.
Professional depth when it is needed.
Useful support at every level.
The same platform adapts its categories, content and permissions to the person’s role, training, organisation and assigned client work.
Counselling Professional
For professionals who need to stay present and keep context
Structured counselling workspace, session-continuity templates, private professional notes, reviewed summaries and clearly governed client follow-up.
- Source-linked observations and reports
- Review, correction and approval controls
- Private professional assistance never shown to the client
- No diagnosis, treatment or medical advice
ChatOptiq Support
For people doing meaningful support work
Peer workers, volunteers, mentors, community workers, advocates, carers and authorised family-support roles can organise neutral information and prepare better handovers.
- People, places, events and timelines
- Needs, goals, strengths and barriers
- Actions, appointments and follow-up
- Clear boundaries around professional decisions
Human judgement, AI support
Clients benefit from a professional who can stay present while ChatOptiq helps retain context, organise information and prepare for follow-through. A qualified professional remains responsible for professional advice and decisions.
One core platform. Seven carefully governed editions.
Choose the work. Load the right context.
Edition, role, jurisdiction and organisation settings determine the approved categories, resources, workflows and safeguards available in each conversation.
ChatOptiq Safe
Safeguarding and support
ChatOptiq Counselling & Case
Counselling and client support
ChatOptiq Legal
Legal intake and matter organisation
ChatOptiq Mediation
Guided conflict resolution
ChatOptiq People
Workplace and people support
ChatOptiq Pastoral
Pastoral care and community
ChatOptiq Support
Community and peer support
First build priority: ChatOptiq Counselling & Case and ChatOptiq Support. Specialist Safe and Legal workflows follow their dedicated governance and approval process.
Professional configurations for consulting work
Keep strategy and creative projects connected.
ChatOptiq Case can load the right categories for the consultant’s work while retaining the same organisation, consent, assignment, conversation and audit controls.
Business Consultant
From planning and marketing to accountable action
Organise business-planning, social-media, AI and marketing conversations into traceable goals, decisions, owners and review points.
- Business plan, offer and audience
- Marketing and social-media strategy
- AI opportunities and workflow design
- Budgets, KPIs, decisions and actions
Photographer–Model Consultant
Creative clarity from brief to approved delivery
Bring the photographer, model and authorised project team around one source-linked brief, production plan and image-use consent record.
- Brief, mood, locations and shot list
- People, roles, schedule and fees
- Release, usage and AI-editing consent
- Selects, retouching, approvals and delivery
Consultant configuration
These are profession-specific configurations within the governed ChatOptiq platform—not autonomous advice. Consultants remain responsible for their work, agreements, permissions and outputs.
Processing is always visible
Live when useful.
Paused when needed.
Scoped before review.
ChatOptiq never hides when AI is working. The authorised user controls what is processed and what remains outside AI review.
Live Assist
Organise as the conversation unfolds
Only new, authorised content is processed incrementally.
Paused
Continue the conversation without analysis
Pausing is immediate, persistent and unmistakable.
Catch-Up Review
Select exactly what should be reviewed
Choose a range, preview categories and confirm the consent basis.
Retrospective Scan
Review approved historical sources
Select chats, transcripts or documents with a clear date range and scope.
Designed for sensitive human services
Trust cannot be a feature added later.
Consent, least privilege, auditability, source traceability and human approval are part of the platform architecture from the first build.
SourceTrace
Every AI-created observation and factual report statement must open its supporting source.
Visible consent
Purpose-specific consent, processing scope and withdrawal state remain clear to authorised users.
Least privilege
Role, team, case, field and action permissions limit what each person can see and do.
Human approval
Suggestions stay visually and technically distinct from confirmed information.
Important boundary
ChatOptiq organises conversation information and approved resources. It does not provide a diagnosis or professional determination.
See ChatOptiq in your workflow
Start with a conversation about your work.
Tell us about your counselling practice, organisation, consulting work or support setting. We’ll shape the demonstration around the right edition, roles and governance needs.
- Professional and support-worker workflow
- Conversation, LiveMap and Optiq Assistant
- Consent, permissions and SourceTrace