Bring the conversation together
Secure chat, notes, transcripts and approved documents enter a clearly identified case or support workspace.
The ChatOptiq platform
ChatOptiq brings the conversation, an organised LiveMap and a governed AI review queue into one workspace. The authorised human remains responsible for every consequential decision and output.
One connected workflow
Each step is visible, permission-aware and tied to the original conversation.
Secure chat, notes, transcripts and approved documents enter a clearly identified case or support workspace.
People, places, events, needs, strengths, goals, barriers, actions and questions are suggested into governed categories.
SourceTrace connects every suggested observation and factual report statement back to the exact supporting material.
Suggested information remains visually distinct and unconfirmed until an authorised person accepts, edits or rejects it.
Timelines, summaries, handovers and reports are drafted from reviewed information and remain subject to human approval.
Material access, correction, approval, export and processing actions are recorded for organisational review.
Visible processing controls
Organises only new, authorised content as the conversation unfolds.
The conversation continues while new content remains outside AI analysis.
The user selects the messages, sessions or date range before review begins.
Approved historical sources are processed only within a confirmed scope.
Useful outputs
The first product release focuses on practical, reviewable information—not autonomous recommendations.
See it in your setting